For dental practices
We connect dental practices with new patients, and bring existing patients back.
Patients choose the practice that answers. They stay with the practice that remembers them. CNXTNS makes sure every call gets answered, every new patient gets booked, and every patient due for a visit hears from you, without adding to your front desk's day.
The front desk problem
The phone is the front door of your practice. Too often, no one's there to open it.
Your front desk is checking patients in, verifying insurance, and taking payments, and the phone rings in the middle of all of it. A new patient calling from your website doesn't leave a message. They call the next practice on the list.
Meanwhile, patients overdue for cleanings, and patients who never scheduled the treatment you recommended, quietly drift away.
Find out how many calls you're missing
How many calls is your practice missing?
Get a free missed-call audit. We'll call like real patients do and show you what we find.
Free AI search check for dental practices
When patients ask AI for a dentist, do you come up?
Patients now ask ChatGPT, Claude or Google's AI for a dentist near them who is taking new patients or open on Saturday. Those assistants can only recommend a practice whose website they can get into and read. See how ready yours is in about ten seconds.
- 13 checks, scored out of 100
- Read only: we look at your public pages the way an AI assistant does
- Free. If something needs fixing, we fix it for you
What we do for practices
A full schedule starts with every patient connection handled.
Patients reaching your practice. Your practice reaching patients. And your team keeping up with both. We build it, run it, and train your staff.
Answer every patient, every time.
New patients call when they're ready to book. We make sure they get an answer, and an appointment, on the first try.
Keep the schedule full.
Your existing patients are your best source of production. We keep them coming back, and bring in new patients who fit your practice.
Give your front desk its day back.
More patients mean more calls, forms, and follow-up. We build the systems that absorb it, so your team can focus on the patient at the counter.
Outbound AI call agents
An AI agent that calls your patients and books the cleaning.
Recall postcards get recycled and voicemails get ignored. Our outbound agents call the patients who are due, in your practice's voice, have a real conversation, and put the appointment on your schedule. Your front desk never picks up the phone.
- Routine cleanings and examsEvery patient due for hygiene gets a call, a conversation, and a booked appointment.
- Follow-up appointmentsPost-treatment checks, crown seats, and ortho adjustments scheduled before the patient forgets.
- Unscheduled treatmentPatients who were diagnosed but never booked get a friendly call while it's still top of mind.
- Reminders and waitlist fillsConfirmations the day before, and same-day openings offered to patients who want in sooner.
Hi Maria, this is the scheduling assistant from Brightside Family Dental. You're due for your cleaning with Jess. Would you like to get that on the calendar?
Oh, I keep meaning to. Do you have anything after work?
We do. Jess has Thursday at 5:15 or next Tuesday at 4:45. Which works better?
Thursday at 5:15.
You're set for Thursday at 5:15 with Jess. I'll text you a confirmation now and a reminder the day before. Anything else I can help with?
Patients always hear that they're speaking with an AI assistant, and can ask for a person at any time.
The patient journey
Four moments where practices lose patients. We connect all four.
A growing practice gets these four moments right, for every patient, every time.
Book a call about your practice
The first call
A new patient finds you and calls. We answer, handle their questions, and book the exam.
Where it usually breaks: a busy desk, lunch, and after hoursThe first visit
Reminders and intake forms before they arrive, so they show up on time and check in fast.
Where it usually breaks: no-shows and paperwork at the counterThe treatment plan
Patients who need treatment but didn't schedule hear from you while it's still top of mind.
Where it usually breaks: unscheduled treatment nobody follows up onThe six-month return
Recall that actually reaches people, so patients come back on time, year after year.
Where it usually breaks: a postcard and a voicemailFree missed-call audit
Find out what a new patient hears when they call you.
We'll call your practice the way new patients do, at the times they actually call, then show you what we found and what we'd fix first.
Patient trust
Built for how dental practices work.
Patient privacy first
Before anything touches patient information, we review your HIPAA requirements with you and set up every tool to match.
Your rules, your voice
Agents follow your scheduling rules, your policies, and the answers you approve.
Clinical questions go to your team
AI books, reminds, and handles logistics. Anything clinical goes to a person.
Compliant outreach
Calls and messages are built around consent, AI disclosure, and do-not-call rules.
Results
What practices tell us.
We'd been missing lunch-hour calls for years without realizing it. In the first month, those calls turned into eleven new patient exams.Office ManagerFamily dental practice, Ohio
Recall used to be whoever had time on Friday afternoon. Now it just happens, and our hygiene schedule is full three weeks out.OwnerMulti-location dental group, Texas
My front desk actually likes it. They're not choosing between the patient at the counter and the phone anymore.Practice OwnerGeneral dentistry, Tacoma, Washington
FAQ
Questions practices ask us
How AI answering and recall calls work, and how patient information is handled.
Can AI answer the phones for my dental office?
Yes. Inbound AI call agents answer overflow, lunch-hour, and after-hours calls, book new patient exams, and handle the questions your front desk answers all day, following your scheduling rules and the answers you approve.
How do outbound recall calls work?
Our outbound AI agents call patients who are due for cleanings, exams, and follow-ups, have a real conversation in your practice's voice, and put the appointment on your schedule. They also follow up on unscheduled treatment and offer same-day openings to patients who want to come in sooner.
What happens with urgent or clinical calls?
Pain, swelling, and broken teeth get flagged and booked, or routed to the on-call dentist, following your rules. AI books, reminds, and handles logistics. Anything clinical goes to a person.
How is patient information protected?
Before anything touches patient information, we review your HIPAA requirements with you and set up every tool to match. Calls and messages are built around consent, AI disclosure, and do-not-call rules.
What is the free missed-call audit?
We call your practice the way new patients do, at the times they actually call, including the morning rush, lunch, and after close. Then we show you what callers experienced and the first changes we'd make. Book a discovery call to get your audit.
Let's talk
Let's fill your schedule.
A 30-minute call about your phones, your recall, and the patients you want more of. No pitch deck.
- How many calls you're likely missing, and when
- Where recall and unscheduled treatment are leaking
- What an AI receptionist would sound like for your practice
- Your free missed-call audit
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