# AI Call Answering and Patient Recall for Dentists | CNXTNS > Every call answered and every patient due for a cleaning called and booked. AI call agents and recall for dental practices. Web page: https://cnxtns.com/dental For dental practices ## We connect dental practices with new patients, and bring existing patients back. Patients choose the practice that answers. They stay with the practice that remembers them. CNXTNS makes sure every call gets answered, every new patient gets booked, and every patient due for a visit hears from you, without adding to your front desk's day. **24/7** Calls answered, including lunch and after hours **1st call** New patients booked before they hang up **Recall** Cleanings and follow-ups booked by outbound AI **25 yrs** Connecting businesses and customers The front desk problem ### The phone is the front door of your practice. Too often, no one's there to open it. Your front desk is checking patients in, verifying insurance, and taking payments, and the phone rings in the middle of all of it. A new patient calling from your website doesn't leave a message. They call the next practice on the list. Meanwhile, patients overdue for cleanings, and patients who never scheduled the treatment you recommended, quietly drift away. **1 in 3** calls to dental offices goes unanswered during business hours **86%** of new patients who reach voicemail hang up without leaving a message **92%** of after-hours calls to dental offices go unanswered **$8k+** commonly estimated lifetime value of a single new patient #### How many calls is your practice missing? Get a free missed-call audit. We'll call like real patients do and show you what we find. Free AI search check for dental practices ### When patients ask AI for a dentist, do you come up? Patients now ask ChatGPT, Claude or Google's AI for a dentist near them who is taking new patients or open on Saturday. Those assistants can only recommend a practice whose website they can get into and read. See how ready yours is in about ten seconds. - 13 checks, scored out of 100 - Read only: we look at your public pages the way an AI assistant does - Free. If something needs fixing, we fix it for you What we do for practices ### A full schedule starts with every patient connection handled. Patients reaching your practice. Your practice reaching patients. And your team keeping up with both. We build it, run it, and train your staff. Patients reaching you #### Answer every patient, every time. New patients call when they're ready to book. We make sure they get an answer, and an appointment, on the first try. **Inbound AI call agents** Answer overflow, lunch, and after-hours calls, book new patient exams, and handle the questions your front desk answers all day. **Urgent call triage** Pain, swelling, and broken teeth get flagged and booked, or routed to the on-call dentist, following your rules. **Websites and landing pages** Pages for the services you want more of, like implants, Invisalign, and cosmetic work, with booking built in. **Web chat and text** Patients browsing at night get answers and an appointment request before they leave your site. You reaching patients #### Keep the schedule full. Your existing patients are your best source of production. We keep them coming back, and bring in new patients who fit your practice. **Outbound AI call agents** Call patients due for cleanings, exams, and follow-ups, have a real conversation, and book the appointment. **Unscheduled treatment follow-up** Patients who were diagnosed but never booked hear from you while the need is still top of mind. **Reminders and confirmations** Fewer no-shows, and open slots offered to patients who want to come in sooner. **Local patient outreach** Targeted campaigns to families and professionals near your office, for the services you want to grow. Your practice keeping up #### Give your front desk its day back. More patients mean more calls, forms, and follow-up. We build the systems that absorb it, so your team can focus on the patient at the counter. **AI implementation** Routine questions, intake, and follow-up handled, so your team spends its time with patients. **Digital intake and forms** Forms completed before the visit and synced to your system, so check-in takes a minute. **Workflow automation** Phones, scheduling, and patient communication connected, so nothing gets entered twice. **Training and ongoing management** Your team learns the tools. We monitor, tune, and report every month. Outbound AI call agents ### An AI agent that calls your patients and books the cleaning. Recall postcards get recycled and voicemails get ignored. Our outbound agents call the patients who are due, in your practice's voice, have a real conversation, and put the appointment on your schedule. Your front desk never picks up the phone. - **Routine cleanings and exams** Every patient due for hygiene gets a call, a conversation, and a booked appointment. - **Follow-up appointments** Post-treatment checks, crown seats, and ortho adjustments scheduled before the patient forgets. - **Unscheduled treatment** Patients who were diagnosed but never booked get a friendly call while it's still top of mind. - **Reminders and waitlist fills** Confirmations the day before, and same-day openings offered to patients who want in sooner. Outbound recall call Tuesday 10:12 AM **AGENT** Hi Maria, this is the scheduling assistant from Brightside Family Dental. You're due for your cleaning with Jess. Would you like to get that on the calendar? **MARIA** Oh, I keep meaning to. Do you have anything after work? **AGENT** We do. Jess has Thursday at 5:15 or next Tuesday at 4:45. Which works better? **MARIA** Thursday at 5:15. **AGENT** You're set for Thursday at 5:15 with Jess. I'll text you a confirmation now and a reminder the day before. Anything else I can help with? Duration 1:22 Booked · Schedule updated · Confirmation sent Patients always hear that they're speaking with an AI assistant, and can ask for a person at any time. The patient journey ### Four moments where practices lose patients. We connect all four. A growing practice gets these four moments right, for every patient, every time. #### The first call A new patient finds you and calls. We answer, handle their questions, and book the exam. Where it usually breaks: a busy desk, lunch, and after hours #### The first visit Reminders and intake forms before they arrive, so they show up on time and check in fast. Where it usually breaks: no-shows and paperwork at the counter #### The treatment plan Patients who need treatment but didn't schedule hear from you while it's still top of mind. Where it usually breaks: unscheduled treatment nobody follows up on #### The six-month return Recall that actually reaches people, so patients come back on time, year after year. Where it usually breaks: a postcard and a voicemail Free missed-call audit ### Find out what a new patient hears when they call you. We'll call your practice the way new patients do, at the times they actually call, then show you what we found and what we'd fix first. **Calls at real-world times** The morning rush, the lunch hour, and after close. **What callers experience** Hold times, voicemail, and whether a new patient could actually book. **Your recovery plan** The first changes we'd make to stop losing callers. Patient trust ### Built for how dental practices work. #### Patient privacy first Before anything touches patient information, we review your HIPAA requirements with you and set up every tool to match. #### Your rules, your voice Agents follow your scheduling rules, your policies, and the answers you approve. #### Clinical questions go to your team AI books, reminds, and handles logistics. Anything clinical goes to a person. #### Compliant outreach Calls and messages are built around consent, AI disclosure, and do-not-call rules. FAQ ### Questions practices ask us How AI answering and recall calls work, and how patient information is handled. #### Can AI answer the phones for my dental office? Yes. Inbound AI call agents answer overflow, lunch-hour, and after-hours calls, book new patient exams, and handle the questions your front desk answers all day, following your scheduling rules and the answers you approve. #### How do outbound recall calls work? Our outbound AI agents call patients who are due for cleanings, exams, and follow-ups, have a real conversation in your practice's voice, and put the appointment on your schedule. They also follow up on unscheduled treatment and offer same-day openings to patients who want to come in sooner. #### What happens with urgent or clinical calls? Pain, swelling, and broken teeth get flagged and booked, or routed to the on-call dentist, following your rules. AI books, reminds, and handles logistics. Anything clinical goes to a person. #### How is patient information protected? Before anything touches patient information, we review your HIPAA requirements with you and set up every tool to match. Calls and messages are built around consent, AI disclosure, and do-not-call rules. #### What is the free missed-call audit? We call your practice the way new patients do, at the times they actually call, including the morning rush, lunch, and after close. Then we show you what callers experienced and the first changes we'd make. Book a discovery call to get your audit. Let's talk ### Let's fill your schedule. A 30-minute call about your phones, your recall, and the patients you want more of. No pitch deck. - How many calls you're likely missing, and when - Where recall and unscheduled treatment are leaking - What an AI receptionist would sound like for your practice - Your free missed-call audit ## Talk to CNXTNS - Book a free 30-minute discovery call: https://cnxtns.com/#book - Email: jeremy@cnxtns.com - Free AI Readiness Checker: https://cnxtns.com/#ai-check